Information on online dispute resolution
according to Art. 14 para. 1 ODR-VO
The EU Commission offers the possibility of online dispute resolution on a platform operated by them (so-called “ODR platform”). The OS platform can serve as a contact point for the extrajudicial resolution of disputes arising from online sales contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.
The EU Commission offers the possibility of online dispute resolution on a platform operated by them (so-called “ODR platform”). The OS platform can serve as a contact point for the extrajudicial resolution of disputes arising from online sales contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.